We will soon be launching our newly designed website. Please check back frequently for updates and we look forward to getting your feedback! As always, Annette and the team will be on hand to answer any queries, by phone or email.
On May 26th, 2010, our minimum UK postage and packaging charge rose from £3.00 to £3.25. The old £3.00 minimum has (surprisingly) been in force for the last 8 years (since 2002!) and the increase is unfortunately long overdue given the consistent and inevitable rise in our costs from the major suppliers: Royal Mail, Parcelforce and UPS, coupled with a comparable upward trend in the cost of packaging materials over those years. Likewise, the overseas minimum has risen 50p to £5.50, with all services adjusted in an upwards direction to the tune of about 8% (on average).
The range of postal services that we offer our customers has improved during the last 12 months (e.g. by adding UPS to the choice as an alternative to Parcelforce) and the full range of delivery services are fully selectable by the customer via this website. See the 'delivery' link at the bottom of the screen for full details.
We are very proud of our delivery service, and take pride particular pride in our custom made packing boards - the best in the business! We use quite a few different types of boards/boxes depending on the parcel at hand, and most are especially made for us. Our dispatch team are now very experienced in the gentle yet skilled art of music packaging, ensuring that your music will arrive in absolutely pristine condition.